When you choose EPOS, you are backed by our dedicated service and support.
We offer a range of technology assurance plans to ensure your home or business automation system runs smoothly, and any glitches are addressed quickly. We offer remote service, which allows us to troubleshoot and address most issues without disrupting you.
|Monthly Plan Cost||$25||$50||$100||$150|
We keep an eye out for slow internet speeds of malfunctioning devices. We often even solve them before you even see them.
|Discreet Remote Management |
If a problem occurs with your system, we’ll find out what’s happening and service common issues remotely, without disrupting you.
|Monitored Devices||20 max||25 max||40 max||60+|
|Continuous Software Updates |
We’ll keep your devices optimized and up-to-date so they operate efficiently with the newest innovations.
|Control4 4Sight Subscription|
Have access to your system with the Control4 app and a 4Sight subscription
|Personalized Mobile App|
Our custom app lets you reset your cable box or fix other basic issues
|System Analysis Reports|
|Labor Warranty||90 days||120 days||150 days||180 days|
|Remote Service Calls||2 (then $35 each)||3 (then $35 each)||6(then $35 each)||10 (then $35 each)|
|On-Site Service Call Hours||N/A||1/year||2/year||4/year|
|Scheduled Maintenance Visits |
On-site visits allow us to provide comprehensive system tune-ups and multi-point inspections
|Service Call Rates||$85/hr||$75/hour||$75/hour||$75/hour|
|On-Site Response Time||72 hours||72 hours||48 hours||24 hours|
|Out Of Plan|